Privacy Policy

Information You Provide

We may collect information you voluntarily provide, including:

• Name
• Email address
• Account login information
• Newsletter subscription information
• Communications you send to us
• Preferences or information associated with your account

Please do not provide sensitive medical or health information through our website unless a feature specifically requests it and clearly explains how that information will be handled.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Links clicked
• Approximate location derived from an IP address
• Referring website or traffic source
• Date and time of visits
• Website usage and interaction information

We may use this information to operate the website, understand how visitors use it, improve our content, measure traffic, maintain security, and evaluate the performance of our services.

We may use personal information for purposes including:

• Creating and maintaining user accounts
• Authenticating users and keeping accounts secure
• Sending newsletters and communications users have requested
• Responding to questions or support requests
• Operating and improving the website
• Understanding website traffic and visitor behaviour
• Measuring the performance of articles, product recommendations, and website features
• Detecting fraud, abuse, security threats, or technical problems
• Maintaining records where reasonably necessary
• Complying with legal or regulatory requirements

We will not use personal information for purposes that are unrelated to the reason it was collected unless permitted by law or appropriate consent is obtained.

Users may voluntarily subscribe to newsletters, product recommendations, educational articles, promotions, or other communications from My Health Supply. Where required, we obtain consent before sending commercial electronic messages.

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in the email or by contacting us. Unsubscribing from marketing messages may not prevent us from sending necessary account, security, administrative, or service-related communications.

My Health Supply contains affiliate links to third-party products and services. When you click an affiliate link, the third-party merchant or affiliate network may collect information and use cookies or similar tracking technologies to determine that you were referred by My Health Supply. If you later complete a qualifying purchase, we may receive a commission.

The information collected by an affiliate network or merchant is governed by that third party's own privacy policy and practices. For more information about affiliate tracking, see our Cookie Policy and Affiliate Disclosure.

We and third-party service providers may use cookies and similar technologies to operate website features, maintain user sessions, remember preferences, measure website traffic, perform analytics, and support affiliate attribution. Some cookies may be necessary for the website to function, while others may be used for analytics or other non-essential purposes. For more information, please review our Cookie Policy.

We may use analytics services to understand how visitors find and use My Health Supply. Analytics providers may collect information such as device details, IP address, pages viewed, referral source, interactions, and visit duration. We use this information to understand website performance and improve our content and user experience. The specific analytics services used by My Health Supply may change over time.

We may use third-party companies and service providers to help operate My Health Supply. These providers may assist with services such as:

• Website hosting
• Database services
• User authentication
• Email delivery
• Newsletter management
• Website analytics
• Security
• Affiliate tracking
• Technical infrastructure

These providers may process information on our behalf where reasonably necessary to provide their services. Some service providers may operate or store information outside Alberta or Canada. As a result, information may be subject to the laws of the jurisdiction where it is processed.

My Health Supply contains links to websites operated by third parties, including retailers, supplement manufacturers, and affiliate partners. Once you leave My Health Supply, the collection and use of your information is governed by the privacy practices of the website you visit. We encourage users to review the privacy policies of third-party websites before providing personal information.

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction. However, no website, database, or transmission over the internet can be guaranteed to be completely secure. Users are responsible for protecting their account credentials and should not share passwords with others.

We may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, operate the website, meet legal or regulatory requirements, resolve disputes, maintain security, and enforce agreements. Information that is no longer reasonably required may be securely deleted, destroyed, or anonymized where appropriate.

Depending on applicable law, you may have rights relating to your personal information. These may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate personal information
• Withdraw consent where processing is based on consent, subject to legal or contractual restrictions
• Ask questions about how your personal information has been collected, used, or disclosed

To make a privacy request, contact us using the information provided below. We may need to verify your identity before processing certain requests.

My Health Supply is intended for a general audience and is not designed to knowingly collect personal information from children. If we become aware that personal information has been collected from a child in circumstances where parental or guardian consent was required, we may take steps to delete the information.

My Health Supply provides general wellness and health-related educational content. We do not intend for ordinary website features, account registration, or newsletter forms to collect medical records or detailed personal health information. Do not submit sensitive health information through general forms, account fields, or email unless specifically requested.

We may update this Privacy Policy from time to time to reflect changes to our website, technology, business practices, service providers, or legal obligations. The “Last Updated” date at the top of this page will indicate when changes were made. Where required by law, we may provide additional notice or obtain consent before making material changes affecting personal information.

Questions, requests, or concerns regarding this Privacy Policy or our handling of personal information may be directed to:

• My Health Supply
• Website: myhealthsupply.shop
• Email: myhealthsupply@outlook.com

You may also use this contact information to request access to or correction of your personal information.